FlameOutdoors Accessibility Statement

Commitment to Accessibility

At Flame Outdoors, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee website accessibility for all users.

Efforts to Support Accessibility

FlameOutdoors takes the following measures to ensure accessibility:

  • Including accessibility as part of our mission statement.
  • Integrating accessibility into our procurement practices.
  • Employing formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Flame Outdoors is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Flame Outdoors. Please let us know if you encounter accessibility barriers on Flame Outdoors:

We try to respond to feedback within 2-5 business days.

Compatibility with Browsers and Assistive Technology

Flame Outdoors is designed to be compatible with the following assistive technologies:

  • Browsers: Chrome, Firefox, Safari, and Edge.
  • Screen readers: NVDA, JAWS, and VoiceOver.

Technical Specifications

Accessibility of Flame Outdoors relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Flame Outdoors, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Languages: FlameOutdoors can help you by communicating in English and/or Spanish but may not be able to help you in other languages. To communicate in other languages, we propose using email and translating your inquiries in English.  

Formal Complaints

We strive to better serve you. That's why we welcome complaints of FlameOutdoors if you are dissatisfied with our response to your accessibility concerns. We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.